Many thanks for viewing my profile, my name is Lloyd Buchan. I was born and raised in Peterborough and had spent most of my life there. My career mainly working in a sales role. I then moved further up north to Doncaster in January 2021 to become a Mortgage Advisor with my partner, I passed my CeMAP 1 and spent a year learning the financial services industry before deciding that the estate agency route was the one for me.
In terms of my working life, I do have a mixed career. Initially I started off as a Kitchen/Bathroom designer and then moved into lighting design. As well as designing, I also specialised in being an account manager and enjoyed looking after and engaging with my customers. Financial Services has always been an industry I have been interested in, so in 2021 I started my training as a mortgage advisor. After being in the industry for a year I also wanted to open my own estate agency, I think that both roles complement each other. I also feel that with my design background, I can also see properties in a different “light”. I am extremely passionate about great customer service which is at the forefront of everything I do. I feel that regular feedback and a positive customer outcome is something which is often lacking in this industry, my goal is to change this perception
My company is going to be unique compared to most estate agents, I aspire to become the go-to property person for my clients, regardless of whether they are currently moving, or need financial advice. I want to look after them throughout the whole process and not just for the transaction of the property. I feel that it is essential to build relationships and keep up a high standard of communication throughout the journey.
I have partnered with Keller Williams who I feel provide a great structure as well as great support and knowledge for my business, especially with Keller Williams being the largest provider of estate agency services in the world. I feel that with Keller Williams support behind me, it will allow me to focus on the important things. Building up relationships with my clients and helping them achieve their dream home as stress free and as quickly as possible. Keller Williams allows me the flexibility so that I am competitive with the large national corporate estate agents by offering the personal touch similar to the local independent agents.
My passion is to offer and to deliver;
• An exceptional personal service
• Knowledge and understanding of not only the home buying process but also the mortgage and conveyancing process
• Add value by being available out of the normal ‘office’ opening hours
• Having access to systems which allow me to provide vast area knowledge/area trends of where you want to buy
If you have any questions, please feel free to contact me and I would be delighted to help. I can guarantee you a friendly voice and a great personal service.